Refunds — Summary

Last updated: 2026-07-02 · A plain-language summary for EzStat users.

This page is a short, plain-language summary of the refund policy for EzStat. The binding legal document is SOLO Labs' Terms & Privacy — see https://sololabs.site/legal#refunds. Where this summary and that document differ, the document at sololabs.site/legal controls.

EzStat subscriptions are billed in advance and are non-refundable, including for downtime, dissatisfaction, or unused subscription time. Business customers: no refunds.

If you are an EU/EEA consumer, you have a statutory 14-day right of withdrawal for digital services. You may waive it at checkout by expressly requesting immediate provision of the service and acknowledging that the right is lost once performance begins. Where not waived, a withdrawal within 14 days of purchase is refunded, less a pro-rata charge for service already provided. The full refund and EU-withdrawal terms are in the binding document at sololabs.site/legal#refunds.

To request a refund or account data deletion, contact [email protected] with your receipt ID and account email.

Support: [email protected]